TK88 Privacy Policy – Your Data, Protected

01 Introduction

TK88 ("tk88", "we", "us") is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how we collect, use, store, and share your personal data when you register an account, make a deposit, play games, or interact with any part of the tk88 platform.

We understand that privacy matters a lot — especially when it comes to financial transactions and personal information. That's why tk88 has built its data practices around the principle of collecting only what we need, using it only for legitimate purposes, and protecting it with appropriate security measures at all times.

This policy should be read alongside the tk88 Terms and Conditions, which govern your use of the platform. If you have any questions about how tk88 handles your personal data, you can contact our support team at any time via live chat or email.

02 Data We Collect

TK88 collects personal data in several ways — directly from you when you register and use the platform, automatically through your use of the platform, and in some cases from third parties such as payment processors.

The table below summarises the main categories of data we collect and why:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming request you have made.

03 How We Use Your Data

TK88 uses your personal data only for the purposes described in this policy. We do not use your data in ways that you would not reasonably expect. The main purposes for which we use your data are:

• Account management: Creating and maintaining your tk88 account, verifying your identity, and managing your account settings and preferences.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
• Customer support: Responding to your queries, resolving disputes, and providing assistance when you contact the tk88 support team.
• Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, and other illegal activity on the platform.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and providing appropriate support tools.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money-laundering requirements.
• Platform improvement: Analysing usage data to improve the tk88 platform, fix bugs, and develop new features.
• Marketing communications: Sending you promotional offers and updates about tk88 — but only if you have opted in to receive them.

04 Legal Basis for Processing

TK88 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing that is necessary to provide you with the tk88 service — for example, processing your deposits and withdrawals or managing your account.
• Legal obligation: Processing that is required to comply with applicable laws — for example, identity verification and anti-money-laundering checks.
• Legitimate interests: Processing that is necessary for tk88's legitimate business interests — for example, fraud detection, platform security, and service improvement — where those interests are not overridden by your rights.
• Consent: Processing that is based on your explicit consent — for example, sending you marketing communications. You can withdraw your consent at any time.

05 Data Sharing

TK88 does not sell your personal data to third parties. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: We share financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies and are responsible for their own data practices.
• Game providers: We share limited technical data (such as your player ID and session data) with our game providers to enable you to play their games on the tk88 platform.
• Identity verification services: We may share identity documents with third-party KYC verification providers to confirm your identity and age as required by our licensing obligations.
• Fraud prevention services: We may share technical data with fraud detection providers to protect the platform and its users from fraudulent activity.
• Legal and regulatory authorities: We will share your data with law enforcement agencies, regulators, or courts where we are legally required to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of tk88's business, your data may be transferred to the acquiring entity as part of that transaction.

All third parties with whom we share your data are required to handle it securely and in accordance with applicable data protection laws. We do not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

TK88 uses cookies and similar tracking technologies on the tk88 website and mobile application. Cookies are small text files that are stored on your device when you visit a website. They help us provide a better experience and keep the platform secure.

We use the following types of cookies:

• Essential cookies: These are necessary for the tk88 platform to function. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies.
• Analytics cookies: These help us understand how players use the tk88 platform — for example, which pages are visited most often and where users encounter problems. This data is used in aggregate and does not identify individual users.
• Preference cookies: These remember your settings and preferences — for example, your preferred language or display settings — so you do not have to set them again each time you visit.
• Security cookies: These help us detect and prevent fraudulent activity, including detecting unusual login patterns and protecting against cross-site request forgery.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the tk88 platform.

07 Data Retention

TK88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Account data: Retained for the duration of your account and for a period of at least five years after account closure, as required by anti-money-laundering regulations.
• Transaction records: Retained for a minimum of five years from the date of the transaction, in line with financial record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically five years from the end of the business relationship.
• Support communications: Retained for up to two years from the date of the communication, unless a longer retention period is required for legal or dispute resolution purposes.
• Marketing preferences: Retained until you withdraw your consent or request deletion.

When your data is no longer required, tk88 will securely delete or anonymise it. Anonymised data — which cannot be used to identify you — may be retained indefinitely for analytical purposes.

08 Data Security

TK88 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and the tk88 platform is encrypted using TLS (Transport Layer Security).
• Personal data stored on tk88 servers is encrypted at rest.
• Access to personal data within tk88 is restricted to authorised staff on a need-to-know basis, and all staff with access to personal data are trained in data protection.
• TK88 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Payment data is handled in accordance with applicable payment security standards.

While tk88 takes all reasonable steps to protect your data, no system is completely immune to security risks. If you believe your account has been compromised, contact our support team immediately so we can take action to secure your account.

09 Your Privacy Rights

You have a number of rights in relation to your personal data held by tk88. To exercise any of these rights, contact our support team via live chat or email at [email protected].

• Right of access: You have the right to request a copy of the personal data that tk88 holds about you.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data be corrected. You can update most of your account information directly through your account settings.
• Right to erasure: You have the right to request that tk88 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. Note that we may be required to retain certain data for legal or regulatory reasons even after an erasure request.
• Right to restrict processing: You have the right to request that tk88 restrict the processing of your personal data in certain circumstances.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

TK88 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

TK88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the tk88 platform.

If tk88 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on tk88, please contact our support team immediately.

11 Changes to This Policy

TK88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised effective date.

We encourage you to review this policy periodically to stay informed about how tk88 protects your privacy. For significant changes, we will make reasonable efforts to notify you via email or an in-platform notification. Continued use of the tk88 platform after an updated policy has been published constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tk88 handles your personal data, please get in touch with our team.

• Email: [email protected]
• Live Chat: Available 24/7 through the tk88 platform
• FAQ: Visit the FAQ page for answers to common questions

We aim to respond to all privacy-related enquiries within 48 hours. For formal data rights requests, we will respond within 30 days as required by applicable law.